If this is an emergency, call 911. Holism can't give medical advice.
How can we help?
Common questions
When is my card charged?
Your payment is held when you send a request. It's taken only when the practitioner accepts.
What if the practitioner doesn't answer?
A request ends after 48 hours, or 2 hours before the visit, whichever is sooner. The hold on your card is released.
Can I cancel?
Each practitioner sets their own cancellation policy. You see it on their profile and before you book.
Who can see my health form?
Only your practitioner. Holism staff never see health forms or visit notes.
Can I get a copy of my record?
Yes. You can ask your practitioner for a copy of your record from your account.
Why do you need my email before the health form?
We send the health form to your email so it reaches you securely. Add an email in your account to receive it.
Who offers video visits?
Video visits are offered by practitioners on the Pro plan. Look for the "Video" tag on a profile.
What will I see on my card statement?
Charges show as HOLISM.
Still need help?
Send us a message. We reply within 2 business days.